Accessibility Statement

SOULFLO Therapy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards in compliance with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment

We believe that everyone, regardless of ability, should have equal access to mental health information and services. We are working to ensure our website is perceivable, operable, understandable, and robust for all users.

Measures We Take

• Designing pages with clear headings, readable fonts, and sufficient color contrast
• Providing text alternatives for non-text content where applicable
• Ensuring keyboard navigation is possible for interactive elements
• Structuring content with semantic HTML for screen reader compatibility
• Regularly reviewing and testing our website for accessibility issues

Known Limitations

Despite our efforts, some content may not fully conform to accessibility standards. We are continuously working to address these limitations. If you encounter an accessibility barrier, please let us know so we can address it.

Requesting Accommodations

If you need an accommodation to access our services or this website — such as alternative formats for documents, assistance with scheduling, or communication support — please contact us. We will work with you to provide reasonable accommodations.

Third-Party Content

Some content on our website may be provided by or link to third parties (e.g., research journals, external resources, our scheduling platform). While we strive to work with accessible partners, we cannot guarantee the accessibility of third-party content.

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you have difficulty accessing any part of our site, or if you need an accommodation, please contact us:

SOULFLO Therapy
7290 Navajo Road #105, San Diego, CA 92119
(619) 292-8885
nancy@soulflotherapy.com

We aim to respond to accessibility feedback within 5 business days.

Filing a Complaint

If you are unsatisfied with our response, you may file a complaint with the U.S. Department of Justice Civil Rights Division:

www.ada.gov/file-a-complaint
ADA Information Line: 1-800-514-0301 (voice) or 1-833-610-1264 (TTY)